Effective Date: June 28, 2025
Company Name: Dilovens House (Pvt) Ltd
Website: https://dilovens.lk
At Dilovens House, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services, including product purchases and course enrollments.
1. Information We Collect
a. Personal Information
We may collect the following:
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Name, email address, phone number, and address
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Billing and shipping details
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Payment information (handled securely via third-party payment processors)
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Course enrollment details
b. Non-Personal Information
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Browser type, device type, IP address
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Website usage data through cookies and analytics
2. How We Use Your Information
We use your data to:
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Process orders and deliver products
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Manage course registrations
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Send order updates and confirmations
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Respond to customer support requests
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Improve website functionality and user experience
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Send marketing emails (with your consent)
3. Cookies & Tracking Technologies
We use cookies to:
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Remember your preferences
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Track website traffic (Google Analytics)
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Improve website speed and performance
You may disable cookies in your browser settings, but some parts of the site may not function properly.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share data with:
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Trusted third-party service providers (e.g., payment gateways, shipping services)
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Legal authorities if required by law
5. Data Security
We implement reasonable security measures to protect your data, including SSL encryption and secure hosting. However, no method of online transmission is 100% secure.
6. Third-Party Services
Our site may contain links to third-party websites or services (e.g., YouTube, social media). We are not responsible for their privacy practices. Please review their privacy policies separately.
7. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Withdraw consent to marketing communications
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Request a copy of your data
To exercise your rights, email us at support@dilovens.lk
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Dilovens House (Pvt) Ltd
Email: support@dilovens.lk
Phone: +94716431542
Address: Lake Road,Walawuwatta,Ibbagamuwa, Kurunegala