Effective Date: June 28, 2025
Company: Dilovens House (Pvt) Ltd
Website: https://dilovens.lk
Welcome to Dilovens House. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to abide by the terms below. If you do not agree, please refrain from using our website.
1. Use of Website
You agree to use our website for lawful purposes only. You may not:
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Violate any applicable laws or regulations
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Use our content or images without permission
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Disrupt or damage the functionality of the website
2. Products and Services
We sell:
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Pre-cut wedding cake pieces delivered islandwide
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In-person and online baking, decorating, and sugar flower courses
All product descriptions and prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
3. Orders & Payments
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All prices are listed in Sri Lankan Rupees (LKR)
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Orders must be paid in full at the time of purchase
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We accept major online payment methods through secure gateways
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You must provide accurate shipping and billing information
4. Delivery Policy
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We deliver wedding cake pieces islandwide
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Delivery times are approximate and may vary due to external factors
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You are responsible for providing a correct and reachable delivery address
5. Refund & Cancellation
Products:
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Due to the perishable nature of our cakes, no refunds or returns are accepted after delivery.
Courses:
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You may cancel a course booking at least 48 hours in advance to receive a full refund.
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No-shows or last-minute cancellations will not be refunded.
6. Intellectual Property
All content, logos, designs, and images on this site are the property of Dilovens House (Pvt) Ltd. Unauthorized reproduction or commercial use is prohibited.
7. Privacy
Your personal information is protected under our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in that policy.
8. Limitation of Liability
Dilovens House shall not be held liable for:
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Any delays in delivery caused by third-party services
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Allergic reactions or food sensitivities not disclosed to us
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Any damages resulting from misuse of our website or products
9. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of those changes.
10. Governing Law
These terms are governed by the laws of Sri Lanka. Any disputes shall be handled through the appropriate legal channels in Sri Lanka.
11. Contact Information
If you have any questions or concerns about these Terms, please contact:
Dilovens House (Pvt) Ltd
Email: support@dilovens.lk
Phone: +94716431542
Address: Lake Road,Walawuwatta,Ibbagamuwa, Kurunegala